Terms &
CONDITIONS
TERMS & CONDITIONS
- You must not attend XLSIOR MYKONOS Festival if the following applies to you or any members of your group:
– You are currently subject to a 14-day isolation period
– You are awaiting results from a COVID-19 test
– You are feeling unwell with symptoms associated with COVID-19 (e.g. fever, cough, sore throat, shortness of breath, sneezing/running nose, loss of sense of smell and/or taste)
– You have come into close contact with any known or suspected case of COVID-19 in the past 14 days.
- You agree that we may have to share your personal data with the Ministry of Health for the purposes of contact tracing.
- By entering the venue, you agree to comply with all COVID-19 related instructions displayed at your show venue at the time. Failure to do so may mean you will be removed from the venue.
- Before entering each event you must:
- abide by all relevant government guidance.
- abide by: all instructions given by our staff, our signage, and our full terms and conditions.
- permit your temperature to be screened upon arrival. If we assess (at our sole discretion) that your temperature is 37.5C or higher, you and those who were to be part of your fixed group of tickets will not be allowed to enter the venue
- agree to perform a self test if asked from our stuff. We will randomly perform tests
- wear a face covering while moving towards and away from your table upon arrival and departure.
- maintain a distance of 2 metres where possible (and otherwise no less than 1 metre) from all other tables at the venue at all times.
- Any individual who considers themselves to be clinically extremely vulnerable or who is in the same household or support bubble as someone who considers themselves to be clinically extremely vulnerable is advised not to attend
- Tickets are only available in “fixed groups”, where 4,5 or 6 persons are seated together and each group is distanced in line with government guidance from the other groups in the auditorium. All tickets within a particular group must be purchased by one booker. Each group must only consist of one table.
- Performers are also distanced from audience members in line with government guidance.
- Customers agree to the event organizers right, to change the time and duration of the event in case of a government-imposed guidance due to covid-19 pandemic.
- Customers are required to carry either Vaccinaton certificate or a certificate of a negative RT-PCR test result ( 72 hours prior) to be allowed by the event organizers to collect their entry Pass. The certificates should be written in English and bear the name and passport/national ID number of the Pass-holder.
- XLSIOR MYKONOS reserves the right to vary the details of the Events and to provide a substitute or make reasonable changes to the location,date, start/end time, floor plan, activities or other features of the event for reasonable commercial or operational reasons. For the avoidance of doubt, a variation under this clause shall not constitute a cancellation of the booking by XLSIOR.
- XLSIOR MYKONOS reserves the right to exclude or eject any person from the Event if it reasonably considers the behaviour of such person to be objectionable, a risk to health and safety or likely to cause any damage or bring XLSIOR MYKONOS into disrepute. In this case, XLSIOR MYKONOS is entitled to eject any client without liability if this is reasonably necessary and the Client shall indemnify XLSIOR MYKONOS against all and any losses, costs, damages, liabilities, claims, demands and expenses suffered or incurred by XLSIOR MYKONOS arising out of any exclusion, ejection, or termination under this Clause.
REFUND POLICY
- Customers agree to receive only a voucher instead of a full refund of the purchasing price in case of cancellation of the event if this is due to a government-imposed prohibition.
- In case of cancellation of XLsior 2021 Mykonos due to COVID 19 I will accept a voucher for XLSIOR 2022 and refrain from any claim of the purchasing price.
GENERAL TERMS AND CONDITIONS
- The Client acknowledges that at the Event photographs and moving images may be taken by XLSIOR MYKONOS or by others acting on XLSIOR MYKONOS behalf as well as by other members of the public and that the Client’s image and the image of any of its guests, employees or delegates may be included either deliberately or accidentally in such photographs and moving images.
- XLSIOR MYKONOS does not accept responsibility for the property of the Client or its employees, sub-contractors, guests or delegates or for any of their vehicles parked on the premises or within the grounds
- XLSIOR MYKONOS accepts no responsibility for damage to or loss of any personal property or of any vehicles parked within its grounds.
XLSIOR PASS TERMS AND CONDITIONS
- The PASS wristband is personal and not re-sellable. You must keep it during the full period of the festival. The PASS wristband is extremely resistant and cannot break by itself. If you break, cut or lose it, the PASS wristband becomes automatically invalid and you won’t be able to have access to any party, except by paying the ticket at entrance.
- Any person who is trying to cheat the control at entrance with a cut/found PASS wristband will be refused.
- The PASS wristband doesn’t exempt the holder from the obligation to respect the same rules as the other guests of the festival.
- XLSIOR reserves the right to cancel the Full-Access PASS and refuse the access to anyone that has an inappropriate behaviour during the festival.
- Each PASS purchased will be issued to only one pass holder exclusively. Therefore the Name + ID number of a valid Passport, ID-Card, etc. of each single ticket holder will be required when a pass is purchased. Presenting the corresponding ID/Passport of each single PASS holder (Photocopy accepted) will be also required at the welcome point / entrance and is mandatory in exchange for the wristband in hand.