1. Ticket Purchase:

• By purchasing a ticket for XLSIOR Mykonos, you acknowledge and agree to the following terms and conditions.
• All ticket purchases are final and non-refundable unless otherwise stated in these terms and conditions.

2. No Refusal Policy:

• XLSIOR Mykonos operates a “no refusal policy,” which means that once a ticket purchase is made, it will not be refused or denied by XLSIOR Mykonos, subject to the conditions outlined herein.
• The “no refusal policy” applies to valid ticket purchases made through official XLSIOR Mykonos channels, including the official website, authorized ticketing partners, and official physical outlets.
• XLSIOR Mykonos reserves the right to refuse entry or revoke a ticket in exceptional circumstances, such as non-compliance with event rules and regulations, security concerns, violation of applicable laws, or any other reasonable grounds as determined by XLSIOR Mykonos.

3. Ticket Transfers:

• Ticket transfers are generally not permitted under the “no refusal policy.” Once a ticket is purchased, it is considered non-transferable.
• XLSIOR Mykonos may, at its sole discretion, allow ticket transfers in exceptional circumstances, subject to a formal written request from the ticket holder and approval from XLSIOR Mykonos. Additional fees or administrative charges may apply.

4. Event Cancellation or Postponement:

• In the event of a cancellation or postponement of the XLSIOR Mykonos event, XLSIOR Mykonos reserves the right to provide alternative arrangements or reschedule the event.
• If the event is canceled entirely and no alternative arrangements are provided, ticket holders may be eligible for a refund, subject to the refund policy set forth by XLSIOR Mykonos at the time of the cancellation.

5. Ticket Holder Responsibilities:

• Ticket holders are responsible for ensuring the accuracy of the information provided during the ticket purchase process, including personal details and contact information.
• It is the responsibility of the ticket holder to comply with all event rules, regulations, and any additional instructions or requirements communicated by XLSIOR Mykonos.
• XLSIOR Mykonos reserves the right to refuse entry or remove any ticket holder from the event who fails to comply with event rules or engages in behavior deemed inappropriate or disruptive.

6. Limitation of Liability:

• XLSIOR Mykonos and its affiliates shall not be held liable for any personal injury, loss, damage, or theft of property incurred during the event.

• The PASS wristband is personal, nominative, not transferable, not refundable nor re-sellable. You must keep it during the full period of the festival.
  If you break, cut or lose it, the PASS wristband becomes automatically invalid and you won’t be able to have access to any party, except by paying the ticket at entrance.
  The PASS wristband is extremely resistant and cannot break by itself.
• A particular attention will be given to the fraud attempts at the entrances (exchange of bracelet, cut bracelet…). Each bracelet is nominative and the ID might be required to enter in case of any doubt of the ownership of the wristband. Any guest who is trying to fraud the entrance control with a wristband not belonging to herself/himself will be refused and a legal case will be opened against her/him.
• The PASS wristband doesn’t exempt the holder from the obligation to respect the same rules as the other guests of the festival.
• XLSIOR reserves the right to cancel the PASS and refuse the access to anyone that has an inappropriate behavior during the festival.